B2B Music Solution

Ready to deploy professional B2B music with OpenAudio

Our multi‑zone amplifiers work with all major music services to deliver reliable, high‑performance audio in any commercial environment.

OpenAudio multi‑zone amplifiers seamlessly integrate with top B2B music services for retail, hospitality, commercial spaces, and smart buildings. All solutions support multi‑zone audio playback and native compatibility with KNX, Matter, and Control4 for full smart system control.

OpenAudio B2B Integration Overview

1. Introduction

OpenAudio develops commercial-grade multi-room streaming amplifiers designed for distributed audio deployments across retail, hospitality, office, restaurant, and smart commercial environments.

Our HOLOWHAS series supports up to 8 independent audio zones within a single device, providing a scalable and centralized audio infrastructure for professional installations.

This document outlines:

  • OpenAudio platform capabilities
  • Proposed integration model with Custom Channels
  • Expected API capabilities for implementation
  • Commercial deployment scenarios

The purpose is to align on architecture and use cases before proceeding with API-level integration.

2. About OpenAudio

OpenAudio focuses on building high-performance, flexible audio infrastructure for modern smart environments.

Key characteristics:

  • Multi-zone audio distribution (up to 8 zones per device)
  • Designed for commercial and professional installations
  • Centralized amplifier architecture (rack-based deployment)
  • Native support for modern streaming protocols
  • Integration-ready with smart home and building automation systems

Ecosystem compatibility:

  • KNX IP & KNX IOT
  • Matter
  • Control4
  • Home Assistant
  • Apple Home
  • Google Home
  • Amazon Alexa

Our platform is positioned as a hardware infrastructure layer for scalable audio deployments rather than a single consumer playback device.

3. Integration Objective

The goal of this integration is to enable seamless delivery of Custom Channels audio content through OpenAudio’s multi-room amplifier platform.

Key objectives:

  • Stream Custom Channels content directly to OpenAudio devices
  • Enable independent playback across multiple zones
  • Support synchronized playback when required
  • Provide centralized control for installers and end users
  • Enable scalable deployment in commercial environments

This integration is particularly relevant for environments where multi-zone audio management is essential.

multi-zone audio management

4. System Architecture (Conceptual)

The proposed architecture is as follows:

Custom Channels Cloud / API

OpenAudio Control Layer (App / Middleware / Integration Layer)

AmpVortex Multi-Room Amplifier

Audio Zones (Zone 1 – Zone 8)

System Architecture (Conceptual) 1

System Architecture (Conceptual) 2

Description:

  • Custom Channels provides content, authentication, and stream access
  • OpenAudio handles device-level control and zone management
  • Each amplifier distributes audio to multiple physical spaces
  • Playback can be controlled per zone or across grouped zones
5. OpenAudio Platform Capabilities

Our current system supports the following capabilities:

Multi-Zone Control

  • Up to 8 independent zones per device
  • Individual source selection per zone
  • Per-zone volume and mute control

Playback Management

  • Assign audio streams to one or multiple zones
  • Group and ungroup zones dynamically
  • Support synchronized playback across zones

Device Control

  • Remote control via mobile app and local network
  • Centralized management across multiple zones
  • Fast switching between audio sources

System Feedback (Available / Expandable)

  • Zone playback status
  • Active source indication
  • Volume level feedback
  • Device online/offline status

System Feedback

6. Proposed Integration Workflow

Below is a high-level integration flow based on typical streaming platform integration models:

  1. Custom Channels provides API access and authentication credentials
  2. OpenAudio retrieves available channels, playlists, or stream metadata
  3. Installer or administrator assigns content to specific zones
  4. OpenAudio initiates playback via API
  5. Users can control playback (play / pause / switch / volume)
  6. OpenAudio optionally reports playback status and device state

This workflow is flexible and can be adapted based on Custom Channels’ API design.

7. Expected API Capabilities

To complete the integration, we would expect access to the following types of API capabilities:

Authentication

  • Secure authentication (token-based or equivalent)
  • Device or account authorization

Content Access

  • Channel / playlist listing
  • Metadata (channel name, description, artwork)
  • Stream access (URL or session-based streaming)

Playback Control

  • Start playback
  • Pause / stop
  • Switch stream/channel

Assignment Logic

  • Ability to associate streams with specific playback sessions
  • Support for multiple simultaneous playback instances

Device / Session Management

  • Device registration or binding
  • Session lifecycle management

Optional (if supported)

  • Playback status reporting
  • Usage tracking / analytics
  • Heartbeat or connection monitoring

Note:
Exact implementation details will be aligned after reviewing Custom Channels API documentation.

8. Deployment Scenarios

OpenAudio systems are widely applicable across commercial and smart environments:

Commercial Use Cases

  • Retail stores
  • Restaurants and cafés
  • Hotels and hospitality
  • Fitness centers and gyms
  • Corporate offices
  • Showrooms and experience centers

Key Advantage

A single system can:

  • Serve multiple physical spaces
  • Play different content in each zone
  • Be centrally managed from one interface

This aligns well with content platforms that require multi-location or multi-room control.

9. Why OpenAudio is a Strong Fit

Compared to traditional or consumer-grade audio players, OpenAudio offers:

  • True multi-zone hardware infrastructure
  • Designed for commercial-scale deployments
  • Centralized amplifier design reduces complexity
  • Flexible zone-based playback control
  • Integration-ready with automation ecosystems
  • Suitable for large-scale rollout projects

This makes OpenAudio an ideal platform for delivering managed background music services.

SoundMachine official logo

1. SoundMachine

Introduction:SoundMachine provides licensed, curated background music for retail, hotels, restaurants, and businesses worldwide. It offers multi‑zone playback, scheduling, and brand‑aligned music environments.

Website: https://sound-machine.com/

Integration Highlights:Multi‑zone, KNX, Matter, Control4 ready

Custom Channels official logo

2. Custom Channels

Introduction: Custom Channels delivers fully licensed, rights‑cleared business music for global commercial installations. Focused on high‑quality playback and reliable background audio for professional environments.

Website: https://www.custom-channels.com/

Integration Highlights: Multi‑zone audio, smart control integration

Soundtrack Your Brand official logo

3. Soundtrack Your Brand (Soundtrack)

Introduction: A global leader in data‑driven commercial music, providing licensed music solutions to enhance customer experience in stores, cafes, offices, and hospitality venues.

Website: https://www.soundtrack.io/

Integration Highlights: Multi‑zone playback, API‑ready, smart system compatible

QSIC official logo

4. QSIC

Introduction: QSIC provides high‑quality, copyright‑compliant business music and audio solutions optimized for small to mid‑sized commercial spaces with simple, stable streaming.

Website:https://www.getqsic.com/

Integration Highlights: Lightweight streaming, multi‑zone support

SiriusXM Business Music official logo

5. SiriusXM Business Music

Introduction: SiriusXM offers premium commercial music channels, talk content, and brand‑ready audio services for North American and global businesses. Trusted for stable, high‑quality broadcast music.

Website: https://www.siriusxm.com/business

Integration Highlights: Multi‑zone, KNX, Matter, Control4 supported

Mood Media official logo

6. Mood Media

Introduction: Mood Media is a global leader in sensory business solutions, providing licensed background music, voice messaging, and in‑store audio experiences for major brands and chains.

Website: https://www.moodmedia.com

Integration Highlights: Enterprise‑grade, multi‑zone, smart building compatible

Stingray Business official logo

7. Stingray Business

Introduction: Stingray provides international commercial music services with licensed audio channels, multilingual content, and scheduling for retail, hospitality, and public spaces.

Website: https://business.stingray.com

Integration Highlights: Global coverage, multi‑zone playback, smart protocol support

Deezer For Business official logo

8. Deezer For Business

Introduction: Deezer For Business offers a fully licensed global music catalog, AI‑powered curation, and centralized management for retail, hospitality, and commercial spaces. Supports single‑location to enterprise‑wide deployments with legal, high‑quality streaming.

Website:https://www.deezer.com/business

Integration Highlights: Multi‑zone, KNX, Matter, Control4 native support; API integration, offline playback, remote centralized control

Pandora for Business official logo

9. Pandora for Business

Introduction: Pandora for Business (sometimes branded via partners like Pandora CloudCover or Pandora for Business by Mood Media) is a fully licensed music streaming service designed for commercial use, meaning businesses can legally play music in public spaces without worrying about copyright infringement or extra performance royalties

Website: https://www.pandora.com/business/

Integration Highlights: Multi‑zone, KNX, Matter, Control4 supported

USEN official logo

10. USEN

Introduction: USEN Corporation (ユウセン) is a long‑established Japanese company that began in 1961 with multi‑channel music and cable broadcasting services and has since grown into a broad service provider for businesses.

Website:https://usen.com/

Integration Highlights: Multi‑zone, KNX, Matter, Control4 supported

Rockbot official logo

11. Rockbot

Introduction: Rockbot is a media platform designed for commercial use that helps businesses deliver engaging music and entertainment experiences in public spaces — including retail stores, restaurants, gyms, hotels, and more. Unlike consumer music services, Rockbot is fully licensed for public/commercial playback.

Website:https://rockbot.com/

Integration Highlights: Multi‑zone, KNX, Matter, Control4 supported, smart control integration

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